Cơ hội nghề nghiệpTFSVN

Cơ hội nghề nghiệp

Môi trường làm việc

Thân thiện – Rõ ràng – Chân Thành – Coi trọng yếu tố con người

Cơ hội phát triển sự nghiệp

Lắng nghe – Chia sẻ – Đoàn Kết

Văn hóa công ty

TFSVN tuyển chọn và giữ chân những cá nhân xuất sắc nhất trên thị trường lao động; cung cấp chế độ đào tạo và phát triển cho tất cả nhân viên, tạo điều kiện cho mỗi nhân viên đạt được mục tiêu trong sự nghiệp; đảm bảo một môi trường làm việc an toàn và đáng tin cậy.

Các vị trí tuyển dụng

  • IT BUSINESS ANALYST

    DEPARTMENT: IT/IS.

    TOTAL NUMBER: 01.

    JOB DESCRIPTION

    – Work with all departments in company to capture business user requirements, analysis, and write down to BRD (Business Requirement Document)

    – Transform BRD into detailed solution requirement (SRS – Software Requirements Specification Document) with business rules, wireframe, dataflow, workflow….

    – Work with IT infernal team or IT vendor to implement BRD, SRS.

    – Support end-user for organize UAT testing.

    – Organize training to end-users for IT applications.

    – Bridging between IT and other department to analyze issues/improvements related to IT application.

    JOB REQUIREMENT

    – Bachelor’s degree in IT/Computer/Data engineering.

    – 2-3 years’ experience in IT Business Analysist.

    – Experience to Loan Management System will be a big plus.

    – Attention to detail.

    – Smooth communication with strong teamwork.

    – Critical thinking.

    – Problem-solving.

    BENEFITS

    – Attractive Salary (full insurance) + Allowance.

    – Salary of probation: full 100%

    – An attractive package of leave: 15 annual leave, birthday leave (gifts).

    – Salary review based on work performance and company’s performance.

    – Performance bonus, 13th- month salary.

    – Health care package; Gym package; Annual health check-up.

    – Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.

    – Yearly company trip; Year-End Party.

    – Working hours: 8:00 – 17:00 from Monday – Friday.

  • CALL CENTER SENIOR OFFICER

    DEPARTMENT: Marketing, CRM & Product.

    LOCATION: Ho Chi Minh City.

    TOTAL NUMBER: 01.

    JOB DESCRIPTION

    – Handle Inbound calls by clarify customer’s question and provide solution to customer with good service.

    – Reply to customer’s email, zalo where necessary.

    – Try to handle complaints via phone by clarifying issues, working with other Depts to come out solutions, raising unresolved problems;

    – Make outgoing calls to customers as assigned;

    – Promptly and accurately complete all related administration activities: update customer’s information, car insurance, report, and record… in accordance with relevant service standards.

    – Work closely with Call Center Supervisor/AM to ensure effective and consistent communication with Call Center staffs.

    – Responsible for evaluating the NPS score to measure customer’s feedback/surveys and find ways to improve process, knowledge, performance.

    – Identify the knowledge and skills gaps of staffs and propose the appropriate training program.

    – Ensure all customer requests are accurately completed, valid and saved on system.

    – Knowledge of the system, having participated in system projects

    – To undertake other tasks as and when assigned by Head of Dept/AM.

    JOB REQUIREMENT

    1. Qualifications / Experience / Knowledge:

    – Preferred qualification in accounting, finance

    – 3 years’ experience in call center

    – Familiarity with Call Center software systems

    – Effective oral communication and influencer

    – Good at English

    2. Behaviors:

    – Works Collaboratively

    – Put Customer First

    – Results-driven

    – Communicate Clearly and Openly

    BENEFITS

    – Attractive Salary (full insurance) + Allowance.

    – Salary of probation: full 100%

    – An attractive package of leave: 15 annual leave, birthday leave (gifts).

    – Salary review based on work performance and company’s performance.

    – Performance bonus, 13th-month salary.

    – Health care package; Gym package; Annual health check-up.

    – Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.

    – Yearly company trip; Year-End Party.

    – Working hours: 8:00 – 17:00 from Monday – Friday.

    – Working place: 67 Le Loi St., Ben Nghe Ward, Dist.1, HCMC.

  • HR & ADMINISTRATION SENIOR OFFICER

    DEPARTMENT: HR & Administration.

    LOCATION: Ho Chi Minh City.

    TOTAL NUMBER: 01.

    JOB DESCRIPTION

    1. Board of Management Assistant (40%)

    – Perform daily administrative duties include managing an active calendar of appointments; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries, and agendas, and compiling documents for meetings.

    – Coordinate logistics with both internal and external meetings.

    – Draft reports, and letters of solicitation, and get approval; prepare and coordinate oral and written communication with partners (if any).

    – Handle postal paperwork.

    – Coordinate with all depts, maintain confidential files, and contact information; prepare for meetings, conferences, and committees both on and off-site.

    – Translate documents as required.

    2. HR & Administration (60%)

    – In charge of company’s purchasing. Generate and manage contracts with suppliers / customers related to administrative activities.

    – Manage and control efficiently all admin costs according to approved budget.

    – Ensure all orders & contracts are in place and periodically reviewed and updated according to the company Policy and Procedure.

    – Execute and promote Kaizen culture as plans.

    – Enhance engagement activities as well as annual HR & Admin activities such as company trip, year-end party, mid-autumn…

    – Undertake other tasks as assigned by Head of HR & Administration Dept.

    JOB REQUIREMENT

    – Minimum 3-year(s) experience in use of Microsoft Office products (Word, Excel, PowerPoint)

    – Good interpersonal skills

    – Fluent English and Vietnamese (in both the spoken and written forms, and for translation)

    – Effective written and oral communicator.

    – Ability to work independently and with professional discretion.

    – Ability to conduct research and present data in a succinct.

    – Excellent writing, editing, grammatical, organizational, and research skills.

    – Good time-management, and problem-solving skills.

    BENEFITS

    – Attractive Salary (full insurance) + Allowance.

    – Salary of probation: full 100%

    – An attractive package of leave: 15 annual leave, birthday leave (gifts).

    – Salary review based on work performance and company’s performance.

    – Performance bonus, 13th- month salary.

    – Health care package; Gym package; Annual health check-up.

    – Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.

    – Yearly company trip; Year-End Party.

    – Working hours: 8:00 – 17:00 from Monday – Friday.

    – Working place: 67 Le Loi St., Ben Nghe Ward, Dist.1, HCMC.

  • BUSINESS DEVELOPMENT SENIOR OFFICER

    DEPARTMENT: Business Development.

    LOCATION: Ho Chi Minh City.

    TOTAL NUMBER: 01

    JOB DESCRIPTION

    – Responsible for your individual & Dealer sales’ target

    – Entrench Toyota Financial Services as the Toyota Dealers’ first choice for financial and related services through quick, effective, and accurate documenting of applications and loan contracts.

    – Attain complete customer satisfaction in the finance sales process.

    – Attain acquisition and retention goals for finance volume, finance terms.

    – Ensure thorough completion and collection/provision of credit application, supporting documentation, security, and legal documentation such as loan contract, pledge, guarantees, initial and original true copies of vehicle registration papers for credit decision and administration.

    – Provide transparent and regular reporting on status, timelines, success, and failures on all sales activities in the assigned dealership.

    – Ensure all legal documentation is accurately complete, valid, and safely received at TFS.

    – Support Credit investigation (if needed)

    – To undertake other tasks as and when assigned by Head of Group/Head of Dept.

    JOB REQUIREMENT

    – University Degree

    – Preferred qualification in finance, banking, business administration

    – Preferred experience in banking, financial service industries.

    – Effective oral communicator and influencer.

    – Good time management skills.

    – Dispute resolution experience.

    – Works Collaboratively.

    – Puts Customer First.

    – Thinks and Acts Commercially.

    – Delivers Quality Results.

    – Communicates Clearly and Openly.

    BENEFITS

    – Attractive Salary (full insurance) + Allowance.

    – Salary of probation: full 100%.

    – An attractive package of leave: 15 annual leave, birthday leave (gifts).

    – Salary review based on work performance and company’s performance.

    – Performance bonus, 13th- month salary.

    – Health care package; Gym package; Annual health check-up.

    – Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.

    – Yearly company trip; Year-End Party.

    – Working place: 67 Le Loi St., Ben Nghe Ward, Dist.1, HCMC.

  • IT GOVERNANCE SENIOR OFFICER

    Department: IT/IS

    Position: IT Governance Senior Officer

    Location: Ho Chi Minh City.

    Total Number: 01

    Job Description :

    Personal Data Protection (50%)

    – PDP implementation plan

    + Implement 57 topics.

    + Implement the System for DPP.

    – PDP policy

    + Review and Match the Policy from Vilaf and TFS Global Policy.

    – PDP Training

    + Update information.

    + Train to New employees.

    – Toyota Global Privacy Guideline

    + TFSVN Assessment (54 topics).

    + Implement the update and report to Global.

    – Other:

    + Review, Monitor, Report to Governance and Global.

    + Stay up to date of relevant laws, regulations, and IT industry standards to ensure the organizations IT practices remain compliant.

    + Support DPO Tasks.

    IT Governance (50%)

    – GISG Assessment (341 Topics)

    + Cooperate with IT Infrastructure and IT Application to complete the require of IT Global.

    + Update the IT Document according to Global.

    – Update information to the One Trust.

    + Update evidences, comments to the finding in One Trust.

    – Conduct the External, Global and Internal Audit.

    + Prepare, Review the Documents.

    + Provide and update the findings.

    – Review and update the IT Policy, Procedure, Rule according to the the TFS IT Global.

    – Monitor and remind compliance with IT work processes.

    – Develop, implement, and maintain IT governance frameworks to ensure alignment with Governance, Global and TFS.

    – Monitor and assess the effectiveness of IT governance processes and make recommendations for continuous improvement.

    – Stay up to date of relevant laws, regulations, and IT industry standards to ensure the organizations IT practices remain compliant.

    Job Requirements:

    – 2+ years of experience in IT governance, Risk and / or Audit role are preferable.

    – Thorough understanding of regulatory environments applicable to financial institution, IT risk management and controls.

    – Experience of writing and managing policy, procedure and guideline.

    – Experience in process design and analysis skills.

    – Good organizational, and time management skills.

    – Good English verbal and written communication skills.

    – Certified in IT Risk management, IT Compliance or IT Governance is preferable.

    – Self-motivated and good problem-solving skills.

    Benefits:

    – Attractive Salary (full insurance) + Allowance.

    – Salary of probation: full 100%

    – An attractive package of leave: 15 annual leave, birthday leave (gifts).

    – Salary review based on work performance and company’s performance.

    – Performance bonus, 13th- month salary.

    – Health care package; Gym package; Annual health check-up.

    – Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.

    – Yearly company trip; Year-End Party.

    – Working hours: 8:00 – 17:00 from Monday – Friday.

    – Working place: 67 Le Loi St., Ben Nghe Ward, Dist.1, HCMC.

  • RISK MANAGEMENT SENIOR OFFICER

    DEPARTMENT: Risk Management

    LOCATION: Ho Chi Minh City.

    TOTAL NUMBER: 01

    JOB DESCRIPTION

    – Execute fraud risk management frameworks/policies (including fraud investigation procedures).

    – Monitor key risk indicators and adhere to Risk and Control Self-Assessment (RCSA) framework to identify.

    – Monitor and control operational risks.

    – Conduct annual crisis management program, thoroughly understand crisis management framework and coordinate with key crisis management personnel in an event of crisis.

    – Support to review and update on related risk management procedures and policies.

    – Other related risk management tasks assigned by Department Head.

    JOB REQUIREMENT

    – Bachelor’s degree in finance, economics, business related areas, or related disciplines.

    – From 3 years working experience in risk management practices, at least in one of the following areas – Credit Risk, Debt Collection, Fraud – in banking/ consumer lending sectors.

    – Sound knowledge in credit operations & banking sector’s relevant policies and products.

    – Have knowledge of relevant legal regulations, risk management frameworks/policies and understanding of compliance risk and fraud risk management tools in the financial and banking sector.

    – Ability to read/write SQL is a plus.

    – Strong analytical skill, interpersonal, and communication skills.

    – Good written and spoken English.

    – Adhering to Principles & Values.

    – Formulating Strategies & Concepts.

    – Able to work independently & teamwork.

    – Critical thinking & problem solving.

    – Adapting & responding to Change.

    – Risk awareness in balancing with supporting business growth.

    – Critical thinking & problem solving.

    – Adapting & responding to Change.

    – Risk awareness in balancing with supporting business growth.

    BENEFITS

    – Attractive Salary (full insurance) + Allowance.

    – Salary of probation: full 100%

    – 15 annual leave and birthday leave.

    – Salary review based on work performance and company’s performance.

    – Performance bonus, 13th- month salary.

    – Health care package; Gym package; Annual health check-up.

    – Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.

    – Yearly company trip; Teambuilding; Year-End Party

    – Working hours: 8:00 – 17:00 from Monday – Friday.

  • IT INTERNAL AUDIT SUPERVISOR

    JOB DESCRIPTION

    – Contribute to develop internal audit policy, procedure, process and submit to the Head of Dept., Supervisory Committee (SC), BOD for its review and approval.

    – Contribute to develop annual or unexpected internal audit plan and submit to the Head of Dept., SC, BOD for its review and approval.

    – Perform internal audit activities in line with approval plan and approved policies, procedures and processes of internal audit.

    – Perform planning, executing and completing audit field works according to established schedule for IT audit engagements.

    – Conduct the internal audits to evaluate the adequacy and effectiveness of the information technology, information security.

    – Responsible for the quality of audit reports.

    – Recommend measures for correcting and overcoming shortcomings; suggest the settlement of violations; recommend measures for completing, enhancing the effectiveness, efficiency of the internal control system.

    – Valuate the correspondence of remediation activities on internal audit findings and follow up them till these findings are satisfactorily settled.

    – Develop the automated tool to enhance the efficiency of Internal audit activities.

    – Advise management on control issues (as request).

    – Conduct ad-hoc audit sessions and consultant upon request (if any) of the SC, BOD, CEO.

    – Prepare assigned internal audit report; timely inform and submit the results of internal audit activities to Head of Dept., SC, BOD.

    – Support and participant in recruitment, training of internal audit personnel (as requested).

    – Undertake other tasks as and when assigned by Head of Dept.

    JOB REQUIREMENT

    – Must have at least a Bachelor degree (or above) in information technology discipline or other appropriate disciplines.

    – Must have at least two years of working experience in information technology industry.

    – Must have knowledge in Banking, Finance operations and IT audit.

    – Good spoken and written English.

    – Proficiency in Data analysis, Data governance, SQL, Power BI.

    – Ability to work under high pressure.

    – Teamwork and negotiation skill.

    BENEFITS

    – Attractive Salary + Allowance.

    – Salary of probation:  full 100%.

    – 15 annual leave days + birthday leave

    – Salary review based on work performance and company’s performance.

    – Performance bonus, 13th – month salary.

    – Health care package; Gym package; Health checkup.

    – Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.

    – Company trip; Teambuilding; Year-End Party.

    – Working hours: 8:00 – 17:00 from Monday – Friday.

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