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Cơ hội nghề nghiệp

Môi trường làm việc

Thân thiện – Rõ ràng – Chân Thành – Coi trọng yếu tố con người

Cơ hội phát triển sự nghiệp

Lắng nghe – Chia sẻ – Đoàn Kết

Văn hóa công ty

TFSVN tuyển chọn và giữ chân những cá nhân xuất sắc nhất trên thị trường lao động; cung cấp chế độ đào tạo và phát triển cho tất cả nhân viên, tạo điều kiện cho mỗi nhân viên đạt được mục tiêu trong sự nghiệp; đảm bảo một môi trường làm việc an toàn và đáng tin cậy.

Các vị trí tuyển dụng

  • CREDIT DOCUMENTS CONTROLLER

    JOB DESCRIPTION
    – Document checking: final checking loan documents before storage and update information into core system
    – Managing loan documents
    – Meeting customer over counter to support customer request.
    – Updating collateral document into core system and release collateral supporting documents.
    – Lock and unlock collateral status in Government Agency.
    – Correspondent management.
    – To undertake other tasks as and when assigned by Head of Customer Services Dept

    JOB REQUIREMENT
    • Experience / Knowledge:
    – College degree, major in Business Administration / Finance Banking/ Accounting
    – As least 1 years experienced in customer service/merchandiser/retail/ wholesale products
    – Familiar with maintaining customer database
    – Strong interpersonal & multi-tasking skills
    – Excellent communication skills, ability to communicate with all organizational levels
    – Good computerized skills

    • Behaviours:
    – Customer Service mindset
    – Hardworking & detail-oriented
    – Active mind and attitude to accept new knowledge
    – Being careful and patience is require

    BENEFITS
    ● Attractive Salary + Allowance
    ● Salary of probation: full 100%
    ● 15 annual leave days + birthday leave (gifts)
    ● Performance bonus, 13th- month salary
    ● Social insurance, health insurance, unemployment insurance and Bao Viet care insurance; Gym package; Health checkup
    ● Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
    ● Company trip; Teambuilding; Year-End Party; Happy Friday
    ● Working hours: 8:00 – 17:00 from Monday – Friday

  • Legal Assistant Manager

    JOB DESCRIPTION
    – Review and draft policy wording for all credit contracts.
    – Review and draft commercial contracts, funding contracts and other legal documents or correspondence between TFSVN and the third parties.
    – Prepare POAs and maintain POA List.
    – Provide legal advice on the issues arising during daily operation of TFSVN.
    – Research and provide legal update with new/updated regulations relating to business; analyse their business impacts and propose the proper solutions. Work with relevant departments on gap analysis of new regulations.
    – Provide legal training on new regulations to relevant persons.
    – Ensure all internal regulations of Company in compliance with the applicable laws.
    – Handling litigation cases; or work with external lawyers on litigation cases or legal opinion.
    – Participate in product development in legal side. Coordinating with other departments in dealing with legal issues.
    – Lead/join to TFSVN projects to give legal opinions or final legal decisions.
    – Other tasks assigned by Head of Compliance and Legal.

    JOB REQUIREMENT
    – More than 05 year in law firm, banking or financial services, preferably in consumer finance area
    – Good knowledge in contract and civil laws/banking & finance
    – Good drafting, advising and negotiation skills
    – Strong analytical skill to assess potential risks to identify and design solutions for complex legal issues.
    – Fluent in both English and Vietnamese with excellent communication skill for interaction with the Government, the Judicial system and negotiating parties
    – Ability to maintain confidentiality and a strong sense of responsibility and integrity
    – Be mature, proactive, result-driven, and professional
    – Good time and task management skills

    BENEFITS
    • Attractive Salary + Allowance.
    • Salary of probation: full 100%.
    • 15 annual leave days + birthday leave (gifts)
    • Salary review based on work performance and company’s performance.
    • Performance bonus, 13th – month salary.
    • Social insurance, health insurance, unemployment insurance and Bao Viet care insurance; Gym package; Health checkup.
    • Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
    • Company trip; Teambuilding; Year-End Party; Happy Friday.
    • Working hours: 8:00 – 17:00 from Monday – Friday.

  • IT Manager

    JOB DESCRIPTION
    – Be responsible for all IT activities.
    – Ensure the best operation of helpdesk service (both application and hardware).
    – Ensure the IT network/system performing smoothly and safety.
    – Ensure the safety of company information system.
    – In charge of IT system security management.
    – In charge of IT strategic planning and system implementation. Develop and implement the plan for new system and technology that enable business to continuous improvement. Manage all IT projects.
    – Manage relationships/co-operation with other departments in TFSVN and IT teams of HQ and other TFS Affiliates for business continuous improvement. For example: develop and manage company website, develop IT system as business required…
    – Manage IT staff in day to day operation, including mentoring, developing and coaching.
    – Manage consultant, integrator and vendor relationships to maximize the result of their works on TFSVN systems and technology projects.
    – Make sure the company IT system compliance to corporate standard.
    – Provide assistance in conducting the IT training such as IT Induction Training and/or Windows Operating System & Applications to staff as required.
    – Prepare IT report as required.
    – To meet all budget and KPI targets in respect to the Annual Plans of responsible areas

    JOB REQUIREMENT
    – Three years of relevant working experience in senior level position in foreign companies.
    – Bachelor’s Degree in IT or Computer Science or Computer Engineering
    – Ability to interpret and carry out technical instructions
    – Good in problem solving and presentation skills.
    – Strong VPN and Terminal Server skills and experience.
    – Fluent in both spoken and written English
    – Excellent interpersonal, leadership skill and social capabilities
    – Ability to work under high pressure

    BENEFITS
    • Attractive Salary + Allowance.
    • Salary of probation: full 100%.
    • 15 annual leave days + birthday leave (gifts)
    • Salary review based on work performance and company’s performance.
    • Performance bonus, 13th – month salary.
    • Social insurance, health insurance, unemployment insurance and Bao Viet care insurance; Gym package; Health checkup.
    • Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
    • Company trip; Teambuilding; Year-End Party; Happy Friday.
    • Working hours: 8:00 – 17:00 from Monday – Friday.

  • CALL CENTER MANAGER

    JOB DESCRIPTION

    – Promote TFSVN Financial Services as the top choice at Toyota dealers through outstanding customer service provided by the CRM team.
    – Develop Contact Center objectives and goals based on overall organization goals.
    – Monitor agent processes and the effectiveness of day-to-day activities.
    – Hire, train, and coach Contact Center agents/representatives in their day-to-day jobs as they provide customer support.
    – Inspire employee morale and decrease employee turnover. Motivate employees to improve performance and increase productivity.
    – Communicate strategic objectives while ensuring compliance.
    – Guide agents through difficult issues, angry customers, and complaints.
    – Implement and lead team meetings. Set agent expectations regarding processes and practices.
    – Provide appropriate tools, technology, and resources to produce quality work.
    – Support to deploy and apply the CRM system into suitable company workings.
    – Budget and track expenses and resources (people, technology, etc.).
    – Collect and analyze Contact Center statistics, identify Contact Center trends, and conduct quality assurance (QA).
    – Prepare performance and KPI reports for upper management.
    – Take on other tasks and projects related to employee support, customer experience, and Contact Center operations.
    – Handle customer inquiries, complaint and follow up customer inquiries where necessary.
    – Ensure all legal documentation is kept safely.
    – Working with other departments (Operation, Collection, Sale, F&A…) to support CRM staffs and maximize customer satisfaction.
    – Other duties/tasks assigned by Head of Dept.

    JOB REQUIREMENT
    – Experience in Call Center, Customer Service
    – Management experience is required.
    – Effective written and oral communicator.
    – Proficient with MS Office and Call Centre software programs.
    – Strong ability to budget and perform financial analysis.
    – Strong knowledge of performance evaluation techniques and customer service metrics.
    – Driven and result oriented.
    – Strong problem-solving ability and analytical skill.
    – Excellent multitasking, time management, and leadership skills.
    – Willing to be multi-skilled

    BENEFITS
    • Attractive Salary + Allowance.
    • Salary of probation: full 100%.
    • 15 annual leave days + birthday leave (gifts)
    • Salary review based on work performance and company’s performance.
    • Performance bonus, 13th – month salary.
    • Social insurance, health insurance, unemployment insurance and Bao Viet care insurance; Gym package; Health checkup.
    • Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
    • Company trip; Teambuilding; Year-End Party; Happy Friday.
    • Working hours: 8:00 – 17:00 from Monday – Friday.

  • MARKETING EXECUTIVE – 12 month contract

    JOB DESCRIPTION
    1. Digital Marketing (60%)
    – Managing ongoing company presence including contents and images on Website/Chatbot;
    – Providing creative ideas for content marketing and update website;
    – Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness;
    – Be actively involved in SEO efforts (keyword, image optimization etc.);
    – Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.);
    – Preparing advertising budgets and coordinating with ad agencies.

    2. Other Marketing ‘s efforts (40%)
    – Be actively involved in Research, trends updating and analyze market, competitors and customer behaviors to understand customer insights on our products;
    – Undertaking Marketing campaigns and organizing marketing events and promotional activities;
    – Track & monitor POSM and give guideline to sales team how to achieve execution and report as planned;
    – Prepare campaign announce/newsletter to related parties and stakeholders (Distributor, Sales, Credit, Finance, Customer Services, Risk…);
    – Support training activities to continuously promote TFSVN products and keep TFSVN brand as first choice for auto financial at dealer;
    – Support all activities regarding to Marketing, Sales Admin, Sales report… as request from Head/Managers.

    JOB REQUIREMENT
    – University Degree with preferred qualification in Finance, Marketing.
    – Familiarity with all aspects of consumer lending is plus point.
    – At least 1 year working experience in digital marketing
    – Basic knowledge in SEO, SEM, Google Analytics, Google My Business, Google Trends
    – Working knowledge of operating Facebook/ Zalo content and reporting
    – Experience with marketing automation and CRM tools
    – Experience in Product Marketing is plus point.
    – Creative thinking, have sense of marketing.
    – Be proactive and initiative.
    – Problem solving and analytical skills.
    – Business-oriented, result-driven, flexible with passion to learn.

    BENEFITS
    • Attractive Salary + Allowance
    • Salary of probation: full 100%
    • 15 annual leave days + birthday leave (gifts)
    • Social insurance, health insurance, unemployment insurance and Bao Viet care insurance; Gym package; Health checkup
    • Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
    • Company trip; Teambuilding; Year-End Party; Happy Friday
    • Working hours: 8:00 – 17:00 from Monday – Friday

  • GENERAL ACCOUNTANT – 12 month contract

    JOB DESCRIPTION
    • Assist to deliver financial accounting, control, analysis, reports, and ensure regulatory compliance by maintaining a robust financial control environment, for Finance and Accounting.
    • Responsible for coordination and development of budgets, plans, forecasts and analysis.
    • Responsible for management and statutory reporting, including compliance with State Bank and other local authorities.
    • Assist to maintain and continuously improve internal controls and policies and procedures.
    • Attract, develop and retain people with the skills and motivation to continuously provide the best in class service.
    • Assist in related areas of cash handling, accounts payable, asset registers, bank relations and audit.
    • To undertake other tasks as and when assigned by Head of Dept.

    JOB REQUIREMENT
    – University Degree with preferred qualification in Finance, Banking
    – Chief Accountants certificate.
    – Three years of relevant working experience in Accounting at a Bank or Finance Company.
    – Deep understanding of accounting in Banking sector.
    – Good at spoken and written English.
    – Proficiency in M.S Office and Sun System.
    – Ability to work under high pressure.
    – Thinks and Acts Commercially.
    – Demonstrates Decision-making and Accountability.
    – Delivers Quality Results.

    BENEFITS
    • Attractive Salary + Allowance
    • Salary of probation: full 100%
    • 15 annual leave days + birthday leave (gifts)
    • Social insurance, health insurance, unemployment insurance and Bao Viet care insurance; Gym package; Health checkup
    • Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
    • Company trip; Teambuilding; Year-End Party; Happy Friday
    • Working hours: 8:00 – 17:00 from Monday – Friday

  • COMPLIANCE MANAGER

    JOB DESCRIPTION

    – Develop and implement company policies and regulations to ensure that company businesses comply with laws, and Group Policies as well as provide guidance for departments on matters relating to compliance.
    – Design and monitor Compliance KRIs in the compliance management systems to deal with violations of law regulations and internal policies.
    – Regularly assess the efficiency of internal control systems and recommend effective improvements.
    – Review and evaluate company procedures and reports to ensure that the compliance risks are identified and well handled.
    – Work as an AML Officer to conduct KYC & AML check in compliance with SBV regulations and TFSC Policy.
    – Actively participate in establishment of new policies, procedures and business processes / system implementations to ensure that proper controls are embedded.
    – Coordinate with different department heads to review all Company’s policies and procedures.
    – Perform/ support all internal control activities related to the design, maintenance and evaluation.
    – Perform periodic compliance audits on company procedures and processes.
    – Help to coordinate activities related to internal audit to increase efficiency and effectiveness of business process.
    – Participate as an advisor to senior manager and process owners to implement action plans to remediate identified control deficiencies and improve the overall control environment.
    – Update compliance materials and provide compliance training sessions.
    – Draft and review all reports and documents before sending to the 3rd parties to ensure compliance with laws and the Company internal policies.
    – Act as a communication channel and liaise for compliance matters with Head Office, the State Bank of Vietnam and other State agencies
    – Perform other related duties as required by Head of Compliance & Legal.

    JOB REQUIREMENT

    – Education / Professionalism: Bachelor or Master of Law, Economics, Finance, Accounting and Auditing, Business Administration
    – Bachelor’s degree and/ or CIA, CFE a plus.
    – At least 8 years experience in as a compliance manager, senior internal auditor or similar position.
    – At least 5 years experience in consumer finance or banking.
    – Strong knowledge of banking regulations.
    – Experience in writing internal policies, procedures.
    – Ability to do multi-task in very fast-paced environment
    – Outstanding communication and interpersonal abilities.
    – An analytical mindset with excellent organizational skills.
    – Proficient in spoken and written English.
    – Well organization & time management

    BENEFITS

    ● Attractive Salary + Allowance.
    ● Salary of probation:  full 100%.
    ● 15 annual leave days + birthday leave (gifts)
    ● Salary review based on work performance and company’s performance.
    ● Performance bonus, 13th – month salary.
    ● Social insurance, health insurance, unemployment insurance and Bao Viet care insurance; Gym package; Health checkup.
    ● Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
    ● Company trip; Teambuilding; Year-End Party; Happy Friday.
    ● Working hours: 8:00 – 17:00 from Monday – Friday.

  • Senior Sales Officer (Experience In Finance, Bank)

    JOB DESCRIPTION

    – Responsible for your target. Support and coach junior officer to achieve individual & group target.
    – Built and maintain close relationship with dealer’s management. Regular report/follow up with assigned dealers.
    – Enhance Provincial sales
    – Involve/ responsible in fleet performance at assigned dealers.
    – Entrench Toyota/Hino/Suzuki/Lexus Financial Services as the Toyota/Hino/Suzuki/Lexus Dealers’ first choice for financial and related services through quick, effective and accurate documenting of applications and loan contracts.
    – Attain complete customer satisfaction in the finance and insurance sales process.
    – Attain acquisition and retention goals for finance volume, finance terms and insurance sales.
    – Ensure thorough completion and collection/provision of credit application, supporting documentation, security and legal documentation such as loan contract, pledge, guarantees, initial and original true copies of vehicle registration papers for credit decision and administration
    – Provide transparent and regular reporting on status, timelines, success and failures on all sales & marketing activities in the assigned dealership.
    – Support Credit investigation (if needed)

    JOB REQUIREMENT

    – University Degree
    – Preferred qualification in finance.
    – Preferred experience gained in professional retail service industries.
    – Effective oral communicator and influencer.
    – Good time management skills.
    – Dispute resolution experience

    BENEFITS

    ● Attractive Salary + Allowance
    ● Salary of probation:  full 100%
    ● 15 annual leave days + birthday leave (gifts)
    ● Salary review based on work performance and company’s performance
    ● Performance bonus, 13th- month salary
    ● Social insurance, health insurance, unemployment insurance and Bao Viet care insurance; Gym package; Health checkup
    ● Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
    ● Company trip; Teambuilding; Year-End Party; Happy Friday
    ● Working hours: 8:00 – 17:00 from Monday – Friday

  • Call Center – Insurance Telesales

    JOB DESCRIPTION

    1. Tele Sales Role:

    – Contact existing customers to consult insurance plan. Identify customer’ demands and introduce them the suitable car insurance products. Provide superior customer’s satisfaction from Proposal form to Insurance contract.
    – Built and maintain strong relationship with Insurance Company (Partners) to execute Sales activities and achieve Sales target.
    – Ensure the thorough completion and collection of application, quotation, supporting documents for insurance contract issuance.
    – Built and maintain the good relationship with partners, the insurance company management. Report/follow up with partners.

    2. Call Center Role:

    – Receive and resolve customer’s inquiries or complaints via Phone, Email, Chat, Website. Co-ordinate with internal Depts. to solve complex issues (is needed).
    – Promptly and accurately complete all related administration activities: update customer’s information, car insurance, report, and record… in accordance with relevant service standards.
    – Follow the market trends and continuously refurbish knowledge on products and services.
    – Provide transparent and regular reporting on success and failures status, as well as promotion report.
    – Involve in company’s Project.
    – To undertake other tasks as and when assigned by Head of Dept/AM.

    JOB REQUIREMENT

    – University Degree
    – Preferred qualification in economics, finance, insurance;
    – Preferred experience in insurance service, tele-sales;
    – Dynamic, aggressive, result-oriented, and self-starter
    – Excellent communication, presentation, and negotiation skills;
    – Good at building rapports with customers, enjoying networking and meeting new people;
    – Good at English skill.

    BENEFIT

    ● Attractive Salary + Allowance
    ● Salary of probation:  full 100%
    ● 15 annual leave days + birthday leave (gifts)
    ● Salary review based on work performance and company’s performance
    ● Performance bonus, 13th- month salary
    ● Social insurance, health insurance, unemployment insurance and Bao Viet care insurance; Gym package; Health checkup
    ● Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
    ● Company trip; Teambuilding; Year-End Party; Happy Friday
    ● Working hours: 8:00 – 17:00 from Monday – Friday

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